The trade-in process involves assessing the value of your current item (s), and applying that value towards the purchase of a new item you want. ONELUXE streamlines this process, making it easy for you to upgrade your possessions seamlessly.

While ONELUXE specializes in luxury watches, our trade-in services extend to various high-end timepieces. Contact our team for personalized assistance regarding the specific brands and models we accept.

The trade-in value is determined based on factors such as the brand, model, condition, and market demand of your current item. ONELUXE employs expert appraisers to ensure a fair and accurate assessment of the value of your watch.

Yes, we accept watches in varying conditions. The trade-in value will be adjusted based on the condition of the item. Our team will assess the watch's condition during the appraisal process.

Absolutely. ONELUXE prioritizes the security and confidentiality of your trade-in process. Your personal information and transaction details are handled with the utmost care and privacy.

The timeline for the trade-in process varies, but our goal is to make it as efficient as possible. Once we receive your item, our team works promptly to finalize the appraisal and assist you in selecting your new timepiece.

Yes, you can trade in multiple items. Our team will evaluate each item individually and provide you with a comprehensive trade-in value for the entire transaction.

If you change your mind during the trade-in process, please contact our customer service team as soon as possible. We will guide you through the necessary steps and address any concerns you may have.